The Customer has the right to withdraw without any penalty and without specifying the reason, within 14 days from the day of receipt of the goods purchased, pursuant to articles 64 and following of the Consumer Code (Legislative Decree 22.07.2005 n. 206).
The right of withdrawal is exercised with the communication sent, by e-mail to the address email@example.com within the deadline and containing the following data:
- Name and Surname of the applicant,
-Description of the item / items of return
- Reason for return
The communication must be In case of withdrawal, the customer is required to return the goods by shipping the same within fourteen (14) working days from the date of receipt. Return address: Placecorner Store via Garibaldi 205, Cagliari 09127.
The costs for returning the products will be borne by the Customer, who will take care of the packaging and shipping which must be sent in advance by email to firstname.lastname@example.org. The "Order Summary" received together with the products. Without this document it will not be possible to proceed with the return / refund. Once we have received the return request, we will send you a confirmation by e-mail.
It is an essential condition for the exercise of the withdrawal by the Customer that the integrity of the Products to be returned is preserved. In particular, the Products must not have been worn, used, damaged, or lacking any integral elements of the product (accessories, instruction manuals, etc.). They must be in perfect condition and, where applicable, have the "Warranty seal" intact.
Placecorner Store, after receiving the return and verifying that all the aforementioned terms and conditions have been respected, will send the Customer an e-mail confirming acceptance of the return and will reimburse the cost of the products with direct credit on the card used for the return. payment within thirty (30) days from the date on which the Customer is aware of the exercise of the right of withdrawal.
Attention: In accordance with art. 59 of the Consumer Code, the right of withdrawal is legitimately excluded for MOBILE PHONE COVERS and CUSTOMIZED PRODUCTS in which customization is explicitly requested as they are made to measure and clearly personalized.